Evaluated accuracy and quality of data entered into agency management system.
Responded to correspondence from insurance companies.
Reviewed outstanding requests and redirected workloads to complete projects on time.
Maintained knowledge of ICD 10 codes , claims principles, medical terminology and procedures.
Utilized oracle system to manage and confirm patient data, such as insurance, demographic and
medical history information.
Communicated effectively with staff, patients and insurance companies by email and telephone.